Privacy Policy

This Privacy Policy describes how Gravity Farms, Inc. ("Gravity Farms", "we", "our", or "us") collects, uses, and protects your information when you use ProtoLab or visit any related websites, services, or applications that link to this policy (collectively, the "Service").

1. Information We Collect

We collect the following types of personal information:

• Account Information: Name, email address, password, organization name (if applicable).
• Protocol Data: Content you upload or create, including protocol versions, trial notes, and metadata.
• Usage Data: Information about how you use the Service, including browser/device information, IP address, and interactions with the platform.
• Communication Data: Feedback, support requests, and messages sent through the platform.

2. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Communicate with you about your account and updates
• Improve the functionality and performance of ProtoLab
• Analyze aggregated protocol and usage data to enhance our products
• Maintain the security and integrity of our systems

3. Sharing and Disclosure

We do not sell your personal information. We may share data with trusted service providers who help us operate the platform, and only as necessary to fulfill their functions. We may also disclose data if required by law or to protect the rights and safety of Gravity Farms or its users.

Published protocols may be accessible to other users. Private protocols will remain confidential and are only used internally for quality and product improvement in anonymized, aggregated form.

4. Data Storage and Security

We use modern cloud infrastructure and industry best practices to protect your data. While no system is 100% secure, we work continuously to prevent unauthorized access, disclosure, or misuse.

5. Your Rights

You may access, update, or delete your account and data at any time by logging in or contacting us at support@gravityfarms.ai.

6. Children

ProtoLab is not intended for use by children under 13. We do not knowingly collect data from minors.

7. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we'll notify you through the Service or via email.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
support@gravityfarms.ai